These Standard Terms and Conditions of Sale, apply to all quotations and sales of products and services (“Products“) by Hardwood Planet Inc., Inc.  All quotations are valid for a period of 30 days, unless otherwise specified.

Quality:

Flooring materials are manufactured an accordance with accepted industry standards, which permit a defect tolerance not to exceed 5%. The customer or his installer must inspect flooring material before installation. Final grade, manufacturing & finish quality check and approved of product before installation remains the sole and joint responsibility of owner and installer. Once installed, any board is considered as having been accepted by installer and owner.

Samples:

Wood is a natural material that will vary in color and grain. Samples displayed may not show all potential variation of grain, color and shade. All wood flooring change color after installation, but the change is more noticeable in exotic wood species.

Payment:

25% deposit is required to place an order. To ensure timely delivery date the customer has to make full balance payment not later than 7 days prior to delivery.